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COVID-19 EFCA Member Survey

April / May 2020


Early in May, EFCA Board Member Debra Little completed a phone survey with 25 select EFCA member organizations to gather information on the impact of COVID-19 and the resulting statewide shelter-in-place order on their businesses over the past two months. EFCA surveyed members during the last week of April / first week of May, and most calls lasted at least 30 minutes, with some lasting much longer.

Overall, members were pleased to have an opportunity to share their experiences. The results of this phone survey illuminate a mix of emotions ranging from concern about economic uncertainty and the safety of both crew and customers to excitement around planning and preparation for dealing with the pent-up demand.

Please see the results of our survey below and click through to download the survey results as a .pdf.

COVID-19 Member Survey Results graphic

EFCA Member Survey Questions and Answers


Are you still able to work?

  • Yes      88%
  • No       12%


Have you had to furlough, lay off, or let go of employees?

  • Yes      52%
  • No       48%

If yes, do you think you’ll be able to hire them back post-C-19?   

  • Yes      54%
  • No       15%
  • Uncertain        8%
  • Will add employees    8%


Did you apply for PPP?

  • Yes      60%
  • No       36%

Have you received the funds yet?  

  • Yes      7%
  • In progress      80%
  • Denied     13%

How do you intend to use the funds? 

  • Payroll


Do you have work on hold?

  • Yes      52%
  • Unsure/Maybe           32%
  • No       16%


Will you have to start over looking for more work?    

  • Expect slow start        12%
  • Pent up demand         8%
  • Will pick up     40%
  • Will need fresh start   40%


What do you see as the biggest challenge for your business once the economy opens up?

There were many responses to this prompt, those that came up most often include:

  • Keeping both crew and homeowners safe and healthy
  • Economic uncertainty and homeowner reluctance to spend money on elective work
  • Cash flow issues and filling the sales pipeline
  • Price competition and supply chain issues
  • Access to trained employees and/or investing in training for new employees